The WhatsApp Archive Feature: Is it Enough for Business?

Technology

Various applications have emerged, with many businesses switching to instant messaging platforms for their communications. Each app offers multiple features, such as end-to-end encryption and group messaging.

WhatsApp is a popular choice for companies. Complete with security and organizational functions; there may be no other applications that can top it. One of its most valuable features is the ability to keep WhatsApp chat archived.

Though the archived chat on WhatsApp is helpful in many ways, is it enough to keep businesses compliant? Let us explore its uses in this article.

The Functions of WhatsApp Archive

Organize Chats

Being the owner or an employee, your WhatsApp may be cluttered with various threads and group messages. A messy inbox can make navigation difficult and lower your productivity.

You can focus on necessary conversations that contribute to your work by archiving unimportant chats. No more wasting time looking for an important message or figuring out which one is related to the company.

Mute Loud Conversations

Sometimes, your WhatsApp will blow with so many notifications from rowdy group chats. This is distracting and a waste of time, and the loud rings of the notifications may bother other people in the office.

Instead of leaving these group chats, you can temporarily keep them in the archive to silence them. You won’t miss a single message, and you can bring the group chat back to your primary inbox once you think they are worth seeing again.

Keep Messages Private

It can’t be helped sometimes that you’ll need to send critical data through WhatsApp. Since WhatsApp is an instant messaging platform, you need to be extra careful to ensure you don’t become a victim of data theft.

The archive chat function is useful in hiding threads containing crucial data from nosy users, such as when you lend your phone. That way, when someone decides to snoop on your conversations, they won’t be able to see it immediately.

Why You Need a Third-Party Archiver

Though the WhatsApp archive function is helpful in many ways, it is not enough to satisfy the requirements of regulatory agencies. SEC, FINRA, and HIPAA mandate all businesses to keep permanent and extensive records of all their messages; else, the company faces legal consequences.

Partnering with a third-party archive provider can significantly boost your firm’s compliance. We highly recommend choosing LeapXpert and its message-archiving software for various communication platforms.

To book a demo, visit https://www.leap.expert/